![]() ![]() In this article, we’ll talk about fixing one of the known issues among Microsoft Teams users, where their files and folders aren’t showing, loading, or failing to download. Types of Files and Folders Issues on Microsoft Teamsįor instance, users have found that their once filled with Files tab appears to be empty or not showing any results. So, do you spot a similar downloads or files problem on Microsoft Teams? Feel free to share your experience in the comments below! Other than that, the Files tab sometimes fails to connect and leaving users with the “We can’t get your files” error message as shown below or the page gets stuck on a loading animation.įor some users, they also encounter “ The file didn’t download” error message leaving them unable to download the files no matter how many times they’ve tried. That being said, files not showing or loading correctly on Microsoft Teams is a common issue among users. It often happens due to problems within their device, the app being used or the Teams’ server itself. Hence, we’ve gathered the best solutions that have proven to help with this issue. In this guide, you’ll find 10 fixes for when files on Microsoft Teams aren’t showing, loading or downloading. Instead, if you find that files and folders on Microsoft Teams aren’t uploading or syncing correctly, we suggest checking out our other guide here.ġ0 Fixes for Microsoft Teams Files and Folders Not Showing, Loading or Failing to Download These thorough guides majorly apply to the Teams client or app on Windows, macOS, Android and iOS. Check or Download Your Files From Sharepoint.Check the Microsoft Teams Server Status.Enable Storage or “Files and Media” Permissions for the Teams App. ![]() ![]() ![]() Use Microsoft Teams on a Different Deviceġ.Restart the Microsoft Teams ApplicationĪs you’re swayed away with frustration, closing the Teams window must’ve been the first thing you do to “reset” the app. However, it takes a little bit more than that to thoroughly close the Teams app. Therefore, we recommend restarting the Teams application using these simple methods that are applicable for Windows, macOS, Android and iOS:įirst, open the Windows tray on the Taskbar and hover over the Teams icon. Firstly, right-click the Taskbar and select Task Manager or press Ctrl + Shift + Esc simultaneously.Next, find Microsoft Teams under the Processes tab.Finally, in the bottom right corner of the window, click on End Task or right-click the task and select End task.įirst, click on the Microsoft Teams label in the top Menu Bar and select Quit Microsoft Teams from the drop-down menu.įor this method, locate Microsoft Teams which should display a dot under its icon to show that it’s still running. ![]()
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March 2023
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